Benchmarking against competitors is useful to understand how you can make improvements on your own organization. I have worked with Board Directors and Management Teams to help them implement strategies for improvement following detailed analysis.
Training is often a byproduct of other activities such as benchmarking or consultancy. Again I can advise on what is needed to achieve organization goals.
Consultancy is an important part of refreshing organizational capabilities. Identifying what needs to be done and how to get there is critical in today's complex markets.
Analysis is something that many organizations avoid or simply overlook because they are too busy with operations. It is useful to have someone who can co-operate and help with analysis so you have actionable insights.
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Analyze your data to identify your most valuable customers.
To meet your needs and achieve your goals.
Find out how you compare to direct competitors and industry leaders.
Social media benchmarking and shopper experience assessment.
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SUPPLY CHAIN ECONOMICS
Prof Hines gathers actionable data and analysis to develop effective strategies.
Receive a ranked and prioritized list of your customers’ wants and needs.
MYSTERY SHOPPING
Prof Hines uses unbiased third-party shoppers to gather actionable data for you.
Industry benchmark reports based on thorough research.
Expert analysis and strategy formulation.
Prof Hines
AUTHOR, ConsultANT, RESEARCHER AND PUBLIC SPEAKER
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Prof Hines
AUTHOR, ConsultANT, RESEARCHER AND PUBLIC SPEAKER